Our Story
A journey that started with a vision and grew into something truly special
A journey that started with a vision and grew into something truly special
Look, we're not gonna pretend we've been around since the 1800s or anything like that. But what we lack in centuries, we make up for in heart.
The Jade Quintharos opened its doors back in 2008, right when folks were looking for something different than those cookie-cutter chain hotels. Our founder, Margaret Chen, had this wild idea that a hotel could be more than just a place to crash - it could actually help people recharge and reconnect with themselves.
She'd spent years traveling the world, staying at fancy places that looked amazing but felt... empty. So she bought this beautiful heritage building on Robson Street and basically poured her life savings into creating what you see today.
Honestly? The first year was rough. But word got around about this quirky boutique spot where the staff actually remembered your name and the spa treatments weren't just going through the motions. Fast forward to now, and we're still doing things our way.
We're not here to be just another luxury hotel collecting dust on some "best of" list. We want you to leave feeling better than when you arrived - whether that's from a killer massage, an incredible meal, or just finally getting some decent sleep.
Every person on our team genuinely gives a damn about making your stay memorable. That's not corporate speak - that's just how we roll around here.
Okay, so "wellness resort" might sound a bit pretentious, but hear us out. We added the spa and wellness center three years after opening because guests kept telling us they needed more than just a comfy bed - they needed to decompress from whatever chaos brought them to Vancouver.
Our spa director, James, came from Bali and brought these incredible techniques that blend traditional Asian therapies with modern practices. No weird pseudoscience stuff - just treatments that actually work.
Chef Andrea joined us in 2012 and completely transformed our restaurant. She's got this philosophy that fancy doesn't have to mean fussy. Our menu changes with the seasons because she's obsessed with getting ingredients at their peak.
You'll find her at the farmers market every Saturday morning, chatting with local growers and fishermen. Sometimes she'll change the whole menu on a Tuesday just because someone brought her incredible mushrooms. That's the kind of place we are.
Founder & Owner
Still shows up every morning with her coffee, checking in with guests and staff. That's just how she is.
General Manager
Keeps everything running smooth. Been with us since year two and knows this place inside out.
Executive Chef
Creates magic in the kitchen. Don't interrupt her during dinner service unless you want that look.
Spa Director
The calmest person you'll ever meet. Seriously, nothing fazes this guy.
It's not rocket science - we just try to do the right thing every single day.
We're not gonna fake it. If we don't genuinely want you to have a great stay, what's the point?
Solar panels on the roof, composting program, local sourcing - we're trying our best here.
From the coffee beans to the artwork on the walls - it's all from people right here in Vancouver.
We screw up sometimes. But we listen, learn, and do better next time. That's the deal.
We're right in the heart of downtown Vancouver, and honestly, we couldn't imagine being anywhere else. This city's got everything - mountains, ocean, incredible food scene, and some of the most interesting people you'll ever meet.
Being on Robson Street means you're walking distance from basically everything worth seeing. Stanley Park's a quick stroll away, and the waterfront's right there. Our concierge team knows every hidden gem in this city - just ask them.
Come Visit Us
No fancy corporate mission statement written by some marketing team. Just a group of people who love what they do and want you to have an amazing experience in Vancouver.
We've got 47 rooms, each one different because Margaret hates when hotels feel like copy-paste jobs. There's a spa where you can actually relax (not just pretend to), a restaurant that locals eat at even when they're not staying here, and a team that'll remember your name on your second visit.
Whether you're here for business, vacation, or just need to escape for a bit - we'll take care of you. That's not a promise, that's just what we do.