How we look after your personal information
Last updated: January 2024
Look, we get it - privacy policies can be a real snooze-fest. But here at Jade Quintharos Hotel, we're pretty serious about protecting your info. So we've tried to keep this straightforward and honest about what we collect and why.
We're Jade Quintharos Hotel, a luxury boutique hotel and wellness resort located at 1250 Robson Street, Vancouver, BC V6E 1C2, Canada. When we talk about "we," "us," or "our" in this policy, that's who we mean. Simple enough, right?
When you book a stay or use our services, we're gonna need some details. Here's the rundown:
Quick note: We'll never sell your personal information to third parties. That's just not our style.
We're not collecting data just for kicks. Here's what we actually do with it:
Processing bookings, confirming your stay, handling check-in and check-out.
Remembering your preferences so we can make your next visit even better.
Sending confirmations, updates, and responding to your questions.
Understanding how guests use our facilities so we can keep getting better.
Yeah, we use cookies - and not the chocolate chip kind. These little digital trackers help our website work properly and remember your preferences. Most browsers let you control cookies through their settings if you're not cool with them.
We use cookies for things like keeping you logged in, remembering your language preference, and understanding which pages are most popular. Nothing too invasive.
We keep your information pretty close to the chest, but sometimes we need to share it with:
All these third parties are contractually obligated to keep your info secure and only use it for the specific purpose we've outlined.
Security's a big deal for us. We use industry-standard encryption, secure servers, and restricted access to keep your data safe. Our staff's trained on privacy practices, and we regularly review our security measures.
That said, no system's 100% foolproof. We do our absolute best, but it's good to be smart about your own security too - use strong passwords, don't share login details, that kind of thing.
We don't hang onto your information forever. Here's the general timeline:
Under Canadian privacy law (PIPEDA), you've got some solid rights:
We'd love to keep you in the loop about special offers, events, and news from the hotel. But it's totally your call. You can opt out anytime by:
Just so you know, opting out of marketing won't affect important communications about your bookings or stay.
Our website might link to other sites - local attractions, partners, that sort of thing. Once you click through to another site, this privacy policy doesn't apply anymore. We'd recommend checking out their privacy policies too.
Our services aren't directed at kids under 13, and we don't knowingly collect information from children. If you're a parent and think we might have info about your child, please reach out and we'll delete it pronto.
Look, things change. We might update this policy from time to time to reflect new practices or legal requirements. When we do, we'll update the date at the top and let you know about any major changes. It's worth checking back occasionally to stay in the loop.
If you've got questions about this privacy policy or how we handle your data, don't hesitate to reach out. We're here to help and we take this stuff seriously.
Address: 1250 Robson Street, Vancouver, BC V6E 1C2, Canada
Phone: (604) 555-0123
This privacy policy is governed by Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Get In Touch